In Case of Emergency
Call your Assigned Tour Director or 1.800.616.1112
Whenever Music Travel has a group traveling, you may reach a representative 24/7.
Weekdays from 8:00am – 4:30pm EST/EDT., your call will be answered by a team member in the MTC office. After office hours and on weekends or holidays, follow the prompts to connect to the MTC Manager on Duty for help in an emergency. Your trip's Tour Director may always be contacted at the cell phone number listed in the trip's information booklet.
It is important that Music Travel Consultants’ clients and travelers know that their safety and security is our uppermost concern as we fulfill our mission to provide them positively life-changing travel experiences around the world. Music Travel Consultants works hard to ensure the safest and smoothest trip possible for each of its traveling groups. Nonetheless, problems and emergencies can occur...if they do, your trip's MTC Tour Director, who accompanies your group 24/7, can make all the difference. Please notify your MTC Tour Director of the situation immediately, so he or she may begin working with the Director/Group Leader, chaperones and MTC office to resolve it. Your MTC Tour Director ensures immediate assistance and direction, and she or he is empowered to take necessary action.
In response to the world’s complexities and the bearing those have on group travel, Music Travel Consultants has recently partnered with two firms to support its mission to give great experiences to its travelers:
iJET International delivers intelligence-driven, integrated risk management solutions that enable multinational organizations to operate globally with confidence. iJET’s end-to-end, tailored solutions integrate world-class threat intelligence, innovative technology, and response services to help organizations avoid threats and mitigate risk. With offices in London and Singapore, iJET utilizes practices and methodologies developed by the world's most advanced intelligence services. For more information, see www.iJET.com.
Instrumental to the development of Music Travel’s Crisis Communication Plan, Indianapolis-based Borshoff is a full-service communications agency with a specialty in proactive and reactive crisis communications plans and implementation. Go to www.borshoff.biz for a look at this valued partner.
Click here to return to previous page.