In Case of Emergency
Call your Assigned Tour Director or 1.800.616.1112
Whenever Music Travel has a group traveling, you may reach a representative 24/7.
Weekdays from 8:00am – 4:30pm EST/EDT., your call will be answered by a team member in the MTC office. After office hours and on weekends or holidays, follow the prompts to connect to the MTC Manager on Duty for help in an emergency. Your trip's Tour Director may always be contacted at the cell phone number listed in the trip's information booklet.
Music Travel Consultants works hard to ensure the safest and smoothest trip possible for each of its traveling groups. Nonetheless, problems and emergencies can occur...if they do, your trip's MTC Tour Director, who accompanies your group 24/7, can make all the difference. Please notify your MTC Tour Director of the situation immediately, so he or she may begin working with the Director/Group Leader, chaperones and MTC office to resolve it. Your MTC Tour Director ensures immediate assistance and direction, and she or he is empowered to take necessary action.
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